In my opinion, there is one absolute truth: Though we all have questions, no one has all the answers.
This truth is hard for many to accept but, in truth, it’s the reality for all and, in reality, it’s a challenge for many.
If you’re reading this, chances are you have some questions. And while the questions you have may not be the one I’m attempting to answer here, my hope is that what I have to say will compel you to ask me yours [questions] directly or at least mitigate the challenge of not already knowing the answer(s).
The words ‘question’ and ‘problem’ are often used synonymously because an answer to a question is frequently the solution to a problem — the challenge arises when there’s a pressing need to solve it [the problem].
We all want to make “it” work but there’s no elixir that eradicates adversity for eternity, no formula that ensures everlasting success. In looking back at problems past, we realize there was never a panacea. We know there’s no such thing as a sustainable quick fix yet in the face of a challenge to solve a problem, we can’t help but search for a magic bullet.
While I will not bore you with a long-winded background, I will bother you with my current reality so as to make sense of what I’m saying and why I’m saying anything to begin with.
I am the newest addition to Found Media Group and my 27 years young make me the oldest member of the Found family. I am the Vice President of Operations and my newfound kin call me ‘Grandma.’ My name’s Alanna, but you can call me ‘Granny.’
As head of operations, my job is to make things work. This entry is the first in a mini series aimed at helping you make “it” work for yourself.
In my professional history, this role of a troubleshooter is one that I’ve consistently served. The specifics of my past positions are sundry — the companies were varied, the responsibilities multifarious. But there were three commonalities across the contexts that helped me succeed in each scenario:
1. I was always tasked with answering the same question: “how do we make X work?”
2. Though the Xs I solved for were invariably different, they were always the independent variable inextricably linked to the particular’s success (the “X-factor”)
3. My process for solving for the dissimilar Xs was singular and always the same: cyclical; ongoing and unending, and parsed into three parts: understanding, action, and adaptation.
In this upcoming series, I will walk you through my process of solving for X as I work to make “it” work at Found in real time. This entry serves as an introduction to the question How To Make Things Work?, as well as a primer of how to answer the question effectively. And here are our starting truths:
The problem-solving process [to make “it” work] is cyclical:
understanding fuels action and action informs understanding
Your success in solving for X (making “it” work) depends on your ability to continuously and simultaneously manage both sides of the equation:
adapt [to the external] : modify [internal operations]
Before the next post where I will delve into the first step and dissect it into a play-by-play, I encourage you to ask questions! There is nothing better than dialogue and I would be thrilled to hear your own thoughts on the matter of making things work. Alternatively, please feel free to contact me directly: firstname.lastname@example.org. I welcome hearing from you.
Vice President of Operations
Found Media Group